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Frequently Asked Questions
  • Where is PalStore located?
    PalStore operate from a site just outside of Stafford in Staffordshire, with easy access to the M6 corridor, as well as the M1 corridor via the A50.
  • What services do PalStore offer?
    Thanks to the combination of our highly experienced logistics team and our facility, we can accommodate most storage and logistics requests. Whether you would just like storage or would like us to fulfill all of your logistics and storage needs, we are confident that we can meet your requirements. Our full list of services are available on the services page, but you can also contact us to discuss any other needs your business has.
  • How much does PalStore charge for their services?
    As we provide a tailored approach to our services, we will provide a pricing structure to match, however as a basic example, PalStore can offer pallet storage for as little as £2.00 per pallet per week* and a standard labour charge of £27 per person per hour. View all our prices here.
  • How can I get a quote for Palstore's services?
    You can contact us via email at or call us on 01889 227938 with your requirements.
  • Do you offer collection and delivery services?
    Yes. Although we do not maintain our own fleet of vehicles, PalStore have a wide network of partner companies and can arrange for collection or delivery to any location, whether UK or overseas.
  • Can you store large items, such as vehicles or machinery?
    Yes. Thanks to our large site, we can offer storage for almost any sized item including oversized pallets, vehicles, machinery...and even aircraft!
  • Can I access my items at any time?
    Yes. Although our standard operating hours are 8.30am to 5pm, we can provide access 24 hours a day 7 days a week if required.
  • Do you offer additional services such as repackaging, labelling or assembly?
    Yes. Our team of logistics staff can provide any required services to modify your items and they can also be repackaged, with any additional paperwork, ready to send to you or direct to your customers.
  • Can Palstore handle international shipping?
    Yes. We regularly ship items worldwide, including controlled items requiring export licenses.
  • Bonded Storage
    Our UK bonded warehouse is a secure storage facility licensed by HM Revenue & Customs (HMRC) to store goods that are subject to customs duty or import VAT. Goods stored in a bonded warehouse are exempt from duty and VAT until they are removed from the warehouse and imported into the UK. This makes bonded warehouses an ideal option for businesses that need to store goods for long periods of time, allowing them to save money on duty and VAT payments. Bonded warehouses are also beneficial for businesses that import goods from abroad and then export them to other countries. By storing the goods in a bonded warehouse, businesses can save money on import duties and VAT, as well as the costs associated with multiple imports and exports. This makes it easier for businesses to manage their supply chain, as they can store goods in the UK and then ship them to customers in other countries without having to pay extra duty and VAT. Bonded warehouses also offer businesses additional security and peace of mind, as they are subject to strict security and customs regulations. Goods stored in a bonded warehouse are safe from theft and damage, and HMRC has the right to inspect the warehouse and its contents at any time. This ensures that businesses can store their goods securely and without any worries. Overall, a UK bonded warehouse is an ideal solution for businesses that need to store goods for long periods of time and need to manage their supply chain efficiently. By using a bonded warehouse, businesses can save money on duty and VAT payments, as well as the costs associated with multiple imports and exports. Additionally, bonded warehouses offer businesses additional security, making them a reliable and cost-effective way to store goods.
  • How does Palstore handle inventory management and reporting?
    PalStore operate an industry leading ERP that can accurately monitor stock levels and provide customised reporting and documentation specific to your needs.
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