Terms & Conditions

1. About these terms

These terms and conditions govern your use of the PalStore website at www.palstore.uk.

By using this website, you agree to these terms. If you do not agree to these terms, you should not use this website.

This website is operated by Air and Ground Aviation Limited, trading as PalStore.

2. Our business details

Company name: Air and Ground Aviation Limited
Trading name: PalStore
Company number: 03161248
Registered in: England and Wales
Registered office: Aviation House, London Road, Shirleywich, Staffordshire, ST18 0PN
Telephone: 01889 227938
Email: sales@palstore.uk

3. Website purpose

The PalStore website provides information about our storage, warehousing, order fulfilment and third party logistics services.

Information provided on this website is intended for general information and enquiry purposes only. Unless expressly confirmed by us in writing, content on this website does not constitute a binding offer or form part of a contract for services.

4. Service enquiries and contracts

Submitting an enquiry through this website, by email or by telephone does not create a contract between you and PalStore.

Any storage, fulfilment, handling, transport or other logistics services supplied by us will be subject to the applicable quotation, service agreement and any terms and conditions expressly incorporated into that agreement, including the United Kingdom Warehousing Association terms where stated.

Where there is any conflict between these website terms and the terms agreed for the provision of services, the terms agreed for the provision of services will take priority in relation to those services.

5. Prices and service information

Any prices, service descriptions, capacities, lead times or availability shown on this website are provided for general guidance only and may be changed at any time.

Unless otherwise stated:

prices exclude VAT and any applicable taxes;
prices exclude transport, packaging, specialist handling and other additional services;
storage pricing applies only to goods meeting the stated size, weight and handling requirements; and
hazardous, abnormal, restricted, high value or otherwise specialist goods may be subject to separate approval and pricing.

A binding price will only apply where confirmed by us in writing as part of a quotation or agreed service arrangement.

6. Accuracy of website information

We take reasonable steps to ensure that the information on this website is accurate and up to date. However, we do not guarantee that all content will always be complete, accurate or current.

We may amend, remove or update website content at any time without notice.

You should contact us directly before relying on information on this website for a business decision, shipment, storage arrangement or contractual commitment.

7. Use of this website

You may use this website for lawful business and information purposes only.

You must not:

use the website in any way that is unlawful, fraudulent or harmful;
attempt to gain unauthorised access to the website, its systems or related data;
introduce viruses, malicious code or other harmful material;
use automated systems to extract website content without our written permission;
misrepresent your identity or authority when submitting an enquiry; or
use website content in a way that infringes our rights or the rights of another person.

We may restrict or block access to this website where we reasonably believe it is being misused.

8. Intellectual property

Unless otherwise stated, the content of this website, including text, graphics, branding, logos, images, page layouts and downloadable materials, is owned by or licensed to Air and Ground Aviation Limited.

You may view, download or print website content for your own internal business information purposes.

You must not, without our prior written consent:

reproduce or republish substantial parts of this website;
use our branding, logo or content for commercial purposes;
modify or distribute website materials; or
suggest that we endorse, sponsor or are associated with another business, product or service where this is not the case.

9. Third party websites

This website may include links to websites operated by third parties.

These links are provided for information or convenience only. We do not control third party websites and are not responsible for their content, availability, security, terms or privacy practices.

The inclusion of a link does not mean that we endorse the linked website or its operator.

10. Website availability and security

We aim to keep this website available and secure, but we do not guarantee that access will be uninterrupted, error free or free from harmful components.

We may suspend, withdraw or change any part of the website without notice, including for maintenance, security or operational reasons.

You are responsible for ensuring that your devices, systems and internet connections are appropriately protected when accessing this website.

11. Liability

Nothing in these terms limits or excludes liability where it would be unlawful to do so, including liability for:

death or personal injury caused by negligence;
fraud or fraudulent misrepresentation; or
any other liability that cannot legally be limited or excluded.

Subject to the above, we will not be liable for any indirect or consequential loss, loss of profit, loss of business, loss of opportunity, loss of anticipated savings, loss of data or business interruption arising from your use of, or reliance on, this website.

These limitations relate to the use of this website only. Liability relating to storage, fulfilment, handling, transport or other services will be governed by the applicable service agreement and incorporated trading terms.

12. Privacy and cookies

Our collection and use of personal information through this website is governed by our Privacy Policy.

Our use of cookies and similar technologies is governed by our Cookie Policy and any cookie consent controls made available on the website.

Where you submit information using a website form, you are responsible for ensuring that the information provided is accurate and that you are entitled to provide it.

13. Changes to these terms

We may update these website terms from time to time. The updated terms will apply from the date they are published on this website.

You should review this page periodically to ensure that you understand the terms that apply when you use the website.

14. Governing law and jurisdiction

These terms and any dispute or claim arising from your use of this website are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction in relation to any dispute or claim arising from these terms or your use of this website, except where applicable law requires otherwise.

15. Contact us

Questions about these website terms may be sent to:

PalStore
Air and Ground Aviation Limited
Aviation House
London Road
Shirleywich
Staffordshire
ST18 0PN

Email: sales@palstore.uk
Telephone: 01889 227938